FAQs

FREQUENTLY ASKED QUESTIONS

  1. Application process
Am I an international student?

An international student is a person who:

  • is not a Vietnamese citizen, a Vietnamese Permanent Resident or a Permanent Humanitarian visa holder
  • is enrolled in, or intends to enroll in, a study program with a Vietnam’s higher education provider

An international student is not:

  • a person entitled to stay in, or enter and stay in, Vietnam with no limitations on the duration or nature of their stay.

How do I apply to study?

If you are an international student and looking for a degree program, you can apply to study at FPTU by submitting your application to:

  • FPTU’s registered education agents in the nearest areas (contact International Admission office for confirmation of validity)

If you are an international student and looking for a short course/exchange program, you can apply to participate the program by contacting us at:

What are the required documents of application for degree students?

An application package for studying degree programs at FPTU consists of the following documents:

  • FPTU Application Form (download)
  • Resume
  • Highest qualifications & transcript (High school diploma or Bachelor’s degree)
  • International Passport
  • Passport photograph (3×4 cm)
  • Certificate of English Proficiency: IELTS 6.0/TOEFL ibt 70/TOEFL pbt 550 (for applicants from non-English speaking countries)

I have completed some subjects at a college before applying for admission at FPTU. Can I transfer my credits from my previous school?

Unfortunately, you cannot. Degree students are required to follow FPTU’s academic curriculum and credits.

After I submit my Application, what should I do?

For degree students, our International Admission office will evaluate your application in terms of academic achievements, personal commitment and financial capability. If qualified, you will receive the official Conditional Letter and Fee Plan to be ready for admission.

For short course students, our International Student Exchange Center will evaluate your application in terms of academic achievements, personal commitment and financial capability. If qualified, you will receive the official Application Form, a Dormitory Application Form to fill.

I am not a native English speaker. What should I do when I apply to FPTU's degree programs?

All FPTU degree programs require a certain level of English language. If you are not a native English speaker, you have to submit an English test certificate (TOEFL/IELTS/equivalents). In case you do not have one, you will be requested to take English foundation course at FPT University before entering the main courses. This foundation course can be from 2-12 months, depending on your background.

I have a Conditional Offer and a Fee Plan. What do they mean?

If you have been issued an official Conditional Letter and a Fee Plan with signature from the Manager of International Admission, it means your application for admission has been approved and you are offered a seat at the University. You are required to respond whether to accept or decline the University’s offer. Transfer the first payment to the University must be made as instructed before the deadline stated in the Fee Plan. * Note: FPTU International Admission Office is the only legitimate party authorized to issue Conditional Letter and Fee Plan. Any other source is not allowed or legal.

What is Admission Letter and Student Contract? When do I have them?

An Admission Letter is the official confirmation of the University to your admission and study at FPTU. You will receive an Admission Letter after you accept the University’s offer and deliver your first payment as instructed in the Fee Plan. Upon receiving it, you will proceed to transfer the second payment (if required, depends on your applied program) and/or prepare for your arrival.

A Student Contract is issued to cover terms and conditions of your study at FPTU. You are obliged to examine the Contract carefully and sign and bring the Contract with you on your arrival. The Contract must be handed to FPTU Admission Office and can be used as a legal ground for any future dispute.

I do not agree with the terms and conditions of the Student Contract. What should I do?

If you do not agree with the terms and conditions of the Student Contract, please contact directly to FPTU Admission Office for settlement. In case of inability to reach an agreement, your awarded seat at FPTU will be withdrawn. Deposit payment is not refundable unless agreed otherwise between the two parties.

Do Global Internship Program and Community Outreach Program have application deadline?

No. But it is advisable that you should apply to us at least 3 months before your expected time of arrival in Vietnam.

What is the duration of the Global Internship Program and Community Outreach Program?

While it can be arranged flexible for you, the ideal duration of these programs are 3 to 6 months. Employers and project managers are more willing to receive you if you stay with them for at least a quarter.

  1. Course information (for degree students)

Where do I find the course timetable?

The course (class) timetable will be made available few weeks before enrollment opens for each study period and it should be used to create your own schedule.

My courses have several components, such as lectures, tutorials or workshops. Do I have to attend all of these?

Yes, you will need to attend all course components for each course in which you enroll. Depending on the courses you take, you will normally have to attend combination of a lecture and one or more other course components that may include one or some of the following: lab classes, workshops. In the first class of each course, lecturer will introduce you about course structure and send you class time table to follow.

What is a prerequisite?

Prerequisites are courses you must successfully complete before you can qualify for entry into a particular course at FPTU. Some courses have no prior study requirements and you will be able to take them without special approval. For other courses you will need to have completed a course at FPTU before you can enroll into it.

Can I enroll in two courses concurrently, if one is a prerequisite for the other?

No, it is generally not possible to enroll in two courses concurrently if one of them is a prerequisite for the other. You will need to have successfully completed the prerequisite course, before you can enroll in the advanced course. In exceptional circumstances this may be allowed. Please contact our Student Service Officer for further consultancy, in case you need help.

What is a course outline?

The course outline is an important document that gives you all the key information about the course you are enrolled in. It summarizes the course objectives, assessment requirements and schedule of topics covered in the course. It will also include information on the required textbooks for the course and the weekly reading list. You can find the course outlines for each of the courses you are enrolled on CMS.

  1. Enrolment information

How many courses do I have to take as a degree student?

Depends on the program of your choice, the number of courses you have to take are different. Students are encouraged to ask for assistance from Academic Department for information and details related to their courses and credits.

When do my classes start? What are the dates of my study period?

You can find your academic schedule on by logging in UNIAP system.

What online student management systems does FPTU use?

FPTU used two different important online systems which students engage regularly. UNIAP is the online system you use to manage your enrollment and your personal details. This includes planning your time table, enrolling in courses and classes, updating your personal details, viewing your financial details, grades and exam schedules. The FPTU Portal (CMS) learning environment creates a web presence for all your FPTU courses. As an FPTU student, you use CMS to engage online with all your courses. On CMS, you will find the course outline, assessment details, workshop/assignment information and much more help you with your course.

How do I log into UNIAP and CMS?

You can log in these 2 systems by using your FPTU email account. User name and password of your account are officially given to you in the welcoming week.

What is my FPTU student email address?

After your arrival, in the welcome week, you will be given your user name, password of your FPTU email account as well as guided how to use FPTU online systems by our staffs. Your FPTU student email address consists of your name, your student ID, followed by @fpt.edu.vn (e.g. ABCSB01101@fpt.edu.vn). You can log in your FPTU student email account via the log in panel of Gmail. Please do not forget to change your password in the first time you log in your email account. For technical support, you can ask for assistance in the IT department at the Main Campus.

I have a hold on my account and cannot enroll. What should I do?

If you have a hold on your account that prevents you from enrolling, you will need to clear the hold before you can continue. A hold is often caused by an overdue payment, outstanding documentation. In order to clear the hold, you will need to pay your fees or provide FPTU with your outstanding documentation. If you have a hold on your account and you believe the above examples do not apply to you, please contact our Student Service Officer for further support.

  1. Costs & Payment

How can I know how much is the Costs and Fees for my degree study at FPTU?

For information related to total costs and fees for your degree study at FPTU, please contact directly to the International Admission office, FPT Global Office for details and consultation. The tuition fee notified to you is exclusive of re-studying fee. In case you are requested to retake a course due to failure, you have to pay extra fees for it. It should be noted that under the direction of Vietnam’s Ministry of Education and Training, tuition fee may be increased or decreased, and new fees may be established when deemed necessary.

For information related to total costs and fees for your exchange program at FPTU, as well as student services and benefits in the program, please contact directly to the International Student Exchange Center for details and consultation at exchange@fpt.edu.vn

Can I pay degree tuition fees by installments?

Yes. In order to share financial pressure with students, FPTU allows them to pay tuition fee and other fees by installments. Depending on your chosen program (Undergraduate or Postgraduate), the number of installments may be different.

How can I pay my degree tuition fees?

At FPTU you can pay fees in variety of ways, including direct bank transfer, credit card and cash. If you are the commencing international students, there are 2 ways for you to pay your fees:

     – Direct enrollment: Follow the instruction on the Conditional Offer Letter and Fee Plan to pay the fees yourself using bank transfer with the Bank account information provided by FPTU. If you need any help, do not hesitate contact the International Admission office for support.

     – Through-agent enrollment: You can choose to pay your fee by yourself or authorize your agent to do it for you that may help you to save time and effort.

If you are the continuing students, please follow the guidance in the “Letter of Financial Notification” sent to you by the Student Services department to pay your fees for the following year(s).

How can I pay my exchange program fees?

A deposit of 20% of the program fee should be sent to FPTU before you join the program in Vietnam. We will instruct you how to transfer the deposit when your documents are accepted. 


At FPTU you can pay the rest of the fee in variety of ways, including direct bank transfer, credit card and cash.

  1. Arrival and Orientation 

When should I arrive in Hanoi?

For degree students, you should aim to arrive in Hanoi with sufficient time to settle in and acclimatize yourself to Vietnam, before orientation commences. However, you are required to be present in Vietnam no later than the date mentioned in the Admission Letter, so please check your letter carefully to prepare for your departure.

For exchange students, you should follow instructions given by our International Student Exchange Center on time, place and means of travel.

How do I get from the airport to my accommodation?

We offer free airport pick-up service to all international students when they arrive in Hanoi. Please kindly send us your flight details at least 03 days before your departure so that we can arrange this service for you. 

What will I do during the welcoming week?

The welcoming week, which aims to help you to get to know the University, facilities, lifestyle, then integrate yourself into FPTU community, is held before the Official Orientation Day. In the first days, students are supported by mentoring team who are senior international or Vietnamese students to help them adapt to new environment as quickly as possible. If you need to buy any necessary item, it is time for you to do it. Furthermore, you will also get student email account, student ID card, text books and all the things you need for your study during this period.

Please refer to Student Handbook for more information.

Do I have to attend the Orientation day? What will I do if I miss that event?

The Orientation day, which is normally held a week before semester begins, is compulsory for international students and you will need to make sure that you arrive in Vietnam early enough to attend. This is a good opportunity for you as well as new international students to have the first meeting together and get important information about your stay and study in Vietnam, so make sure to not miss it.

In certain circumstances, you may be able to attend a later orientation, if you are unable to attend the official one. However, please kindly contact us at least 1 day in advance if you cannot attend the orientation.

Do I need to buy textbooks and study materials? How much does it cost?

You don’t need to buy textbooks for your courses. All text books are provided to degree students by FPT University. You will borrow textbooks from the Library in the early of semester, and then return them in the end of semester. Other study-related costs, depending on your chosen courses, include additional materials such as stationary, art supplies, field trips, printing and photocopy, which you should consider when planning your budget.

How can I communicate with my family and friends at home?

Many of our international students use the Internet to keep in touch with their family and friends at home. You can purchase a Vietnamese prepaid SIM card for your mobile phone also. Alternatively, you can send your family and friends a traditional letter or postcard.

What extracurricular activities can I participate at FPTU?

At FPTU, there is a wide range of activities for international students, which you can participate, ranging from sports and fitness, clubs to international student field trips. To find out more, visit: Cultural Activities

  1. Accommodation

Should I find the accommodation before arrival? If yes, where can I find out more about accommodation in Hanoi?

Degree students are able to rent an apartment in Hanoi city with the support from fellow students or Student Services department. Therefore, you don’t need to find the accommodation before arriving in Hanoi. When you finish payment as required, your accommodation is going to be prepared and completed before you come.

Short course/exchange students will be arranged a place to stay by our Exchange officers, including dormitory, rental houses, etc. 

How can I travel to the lecture halls/class rooms?

Students have many options to travel to classes when they stay in Hanoi city. Options available range from taxi, motor-taxi, motorbike for hired or buses.

  1. Visa information 

How can I apply visa to study at FPT University?

Normally, FPTU will help to file a visa application for you from Vietnam. Then we will send you the visa reference code so that you can get your visa at the Vietnamese Embassy/Consulate/Representative Office in your home country.

In case, there is no Vietnamese diplomatic office in your country, we will apply On-arrival visa for you so that you can get it at the airport when you arrive in Vietnam. You will pay the fee yourself when you obtain visa at the Vietnamese Embassy or Vietnamese Immigration Office at the airport.

What kind of visa will be granted for me if I am admitted to FPTU?

Your visa is a Student visa which is valid from 6 months to 1 year, depends on your visa application. Student Services will support students in renewing their visas. Students will be notified at least 45 days before their visas expire.

Can I have visa before first installment payment completion?

It is impossible for you to get visa without the first installment (deposit) payment completion. You are requested to finish financial duties mentioned in the Conditional Offer Letter and Fee Plan first, only then will your visa application sent to the Vietnam Immigration Office.

How long does it take me to get visa after my payment is finished?

When FPTU receives your transfer telex/transfer confirmation from your bank, we will start to prepare for visa application. We endeavor to get your visa code within 7 – 14 working days. This duration may vary during the peak or local holiday time.

  1. Student support

Where can I find more help?

To offer the most favorable studying conditions for students, FPTU provides advisory services on enrollment, and other procedures to the new students who intend to study at FPT University. During studying time, the Student Services department is available for international students to come and seek for help in both academic and personal issues. Student Service staffs always try to keep track of students and offer advice or immediate discussion. Seminars on effective study methods are often organized based on students’ demand.

Will I receive a certification at the end of the short course/exchange program?

Yes. You will receive an official certification of FPT University upon finishing the program. If you joined the Semester Exchange or Semester Abroad program, we will send to your university your academic transcript.

  1. Contact information
For details about Admission procedure

International Admission Office

Room 601.4L, Alpha Building, Hoa Lac Campus, FPT University

Office hours: Monday – Friday, 8 a.m. – 5 p.m.

Email Address: international.admission@fpt.edu.vn

Phone number: +84 4 6326 3438

Mobile number: +84 167 431 2258; +84 167 638 9114; +84 983 848 966;  

 

International Student Exchange Center

Room 601.4L, Alpha Building, Hoa Lac Campus, FPT University

Office hours: Monday – Friday, 8 a.m. – 5 p.m.

Email Address: exchange@fpt.edu.vn

Phone number: +84 4 6027 9822

Mobile number: +84 904 828 238; +84 936 487 893; +84 966 658 675

For details about Student Services

FGO Student Services (for undergraduate students)

Room 102L, Alpha Building, Hoa Lac Campus, FPT University

Office hours: Monday – Friday, 8 a.m. – 5 p.m.

Phone number: +84 4 6297 2947

Mobile number: +84 963 853 639; +84 902 423 331

 

FGO Student Services (for short course/exchange students)

Room 601.4L, Alpha Building, Hoa Lac Campus, FPT University

Office hours: Monday – Friday, 8 a.m. – 5 p.m.

Email Address: exchange@fpt.edu.vn

Phone number: +84 4 6027 9822

Mobile number: + 84 936 238 293; +84 979 705 125

 

FTRI Student Services (for graduate students)

4th Floor, FPT Technology Research Institute (FTRI), FPT Building, Duy Tan street, Cau Giay district, Hanoi city

Office hours: Monday – Friday, 8 a.m. – 5 p.m.

Email Address: mse@fpt.edu.vn

Phone number: +84 4 7300 6800

Mobile number: +84 123 825 7287; +84 941 892 091